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Frequently Asked Questions

Below are some of the most frequently asked questions:

Yes, we provide medical marijuana products to patients in need, the use of marijuana without a doctor’s prescription or recommendation is a violation of laws in Canada. We may ask for documentation at any time.

To SIGN UP for a personal membership you must be 19 years of age or older and be living in Canada. Please complete the sign up form in its entirety including 2 clearly scanned pieces of ID. Once we confirm your ID and information you will receive a confirmation email, then you may begin ordering from our online store.

All customers must be from within Canada and over the age of majority of all Canadian Provinces and Territories.

You must be over 19 to order and hold a medical marijuana LP or dispensary card or prescription from a health practitioner.

There are no minimum orders for a retail account.
With an approved wholesale account, we require $500 minimum order.

Once you place your order, e-transfer is required within 7 days or your order will be cancelled.

Our office hours are Monday to Saturday 8am-5pm.
We will respond to your email within 1 business day or sooner.

Orders are shipped out within 2-5 days of receiving payment.
Express delivery can take from 2-3 business days to reach you, depending on location.
If you live in a rural area please allow more time.
If you require quicker service and live in the lower mainland a pick-up location is available.

Interac e-Transfer is a convenient way to send and receive money directly from one bank account to another. All you need is access to online or mobile banking through a participating financial institution, and you can send money to anyone with an email address or mobile phone number and a bank account in Canada — without sharing any personal financial information.
Please send payment to info@CanadasCompassionClub.com
Question: WHO HAS THE BEST COOKIES?
Answer: sweetjane

For more information and instructions on using Interac e-Transfer please click here

Please review our Terms and Conditions before placing an order.